@inbook{1126405474,
author={Thomas Bodenheimer and Kevin Grumbach},
title={Quality of Health Care},
booktitle={Understanding Health Policy: A Clinical Approach, 7e},
publisher={McGraw-Hill Education},
address={New York, NY},
year={2016},
url={accessphysiotherapy.mhmedical.com/content.aspx?aid=1126405474}
}