RT Book, Section A1 Dutton, Mark SR Print(0) ID 1184690672 T1 Preparation for Patient Care T2 Dutton's Introductory Skills and Procedures for the Physical Therapist Assistant YR 2022 FD 2022 PB McGraw-Hill Education PP New York, NY SN 9781264267170 LK accessphysiotherapy.mhmedical.com/content.aspx?aid=1184690672 RD 2024/10/13 AB CHAPTER OBJECTIVESAt the completion of this chapter, the reader will be able to:Discuss the differences between values and beliefsList some of the most common negative biases of healthcare workersProvide some examples of nonverbal communicationDefine empathyDiscuss the importance of health equity and cultural competency among healthcare providersDescribe what health disparity isList the five steps to achieving cultural competenceDiscuss the importance of infection control in healthcareDescribe some of the microorganisms that can be encountered in healthcare and their various modes of transmissionList some of the precautions that must be used with special populations